Privacy policy

Privacy Policy

Last updated: November 1, 2025

Beezema operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Beezema is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, or could reasonably be linked to you. Personal information does not include de-identified or aggregated information that cannot reasonably be used to identify you.

We may collect or process the following categories of personal information depending on how you use the Services:

  • Contact details – including your name, billing address, shipping address, phone number, and email address.

  • Financial information – including credit card, debit card, payment method details, transaction information, and payment confirmations.

  • Account information – including username, password, security questions, preferences, and settings.

  • Transaction information – including items viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or cancelled, as well as past transaction history.

  • Communications – including information you send to us in customer support inquiries.

  • Device information – including IP address, browser type, device type, network information, and unique identifiers.

  • Usage information – including details about your interactions with the Services, such as navigation, timestamps, clicks, and browsing behavior.

Personal Information Sources

We may collect personal information from:

  • Directly from you – when you visit the Services, create an account, communicate with us, or make a purchase.

  • Automatically – through cookies, your device, and your interactions with the Services.

  • Service providers – who collect or process information on our behalf (e.g., Shopify, payment processors, analytics tools).

  • Business partners or third parties – who assist with marketing, advertising, or other operational activities.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information for:

1. Providing, Tailoring, and Improving the Services

This includes:

  • Processing payments

  • Fulfilling and shipping orders

  • Managing your account

  • Facilitating returns/exchanges

  • Sending transactional notifications

  • Remembering your preferences

  • Recommending products

  • Customizing your shopping experience

2. Marketing and Advertising

We may use your information to:

  • Send email, SMS, or mail marketing

  • Deliver personalized ads on our website or third-party sites

  • Retarget you with products related to your interactions

3. Security and Fraud Prevention

This includes:

  • Authenticating accounts

  • Detecting and investigating fraud

  • Ensuring safe and secure transactions

  • Protecting public safety

4. Communicating With You

We use your information to:

  • Provide customer support

  • Respond to inquiries

  • Maintain our relationship with you

5. Legal Reasons

We may use or disclose information to:

  • Comply with legal obligations

  • Respond to law enforcement requests

  • Participate in litigation

  • Enforce terms or policies

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify and service providers (payment processors, shipping carriers, IT providers, analytics tools).

  • Marketing partners who help deliver targeted advertisements.

  • Third parties when you direct us to, such as when shipping an order or using social media login integrations.

  • Affiliates or within our corporate group.

  • Parties involved in business transfers, including mergers or bankruptcy.

  • Legal authorities when required by law.

Relationship With Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services.

Shopify may also use your information (combined with data from other merchants) for enhanced features that help protect and improve merchant stores.

To learn more, visit the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/customers

You may exercise rights regarding Shopify’s processing at the Shopify Privacy Portal:
https://privacy.shopify.com/en

Third-Party Websites

Our Services may contain links to third-party websites. Their privacy practices are independent of ours. We are not responsible for the content, accuracy, security, or privacy policies of third-party websites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority in your jurisdiction.

We also do not knowingly sell or share personal information of individuals under 16.

If you believe a child has provided us information, contact us immediately.

Security and Data Retention

While we implement reasonable safeguards, no system is completely secure.
We retain your personal information only as long as necessary to:

  • Maintain your account

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right to Portability

  • Right to Opt Out of Sale/Sharing for Targeted Advertising

  • Right to Manage Email Preferences

  • Right to Non-Discrimination

You can exercise these rights by contacting us using the information below.

If required by law, you may authorize an agent to submit requests on your behalf.

We may require identity verification before processing a request.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. You may also, depending on your jurisdiction, have the right to file a complaint with your local data protection authority.

International Transfers

We may transfer and store your personal information outside your country of residence.
If transferring data out of the EU or UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses (SCCs) unless the destination country has adequate protections.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last updated” date.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us:

📧 Email: support@beezema.com
📍 Address:
Beezema
243 Butterfly Lane
Oakville, ON
L6L 6V4
Canada